ATS Euromaster has renewed its ISO 9001 certification after demonstrating that the quality of its systems and services met the highest international standards.
The renewal means the national tyre and vehicle maintenance provider has consistently met the highest award for quality management since 1992.
It follows 25 separate audits which took place over a month, spread across the company’s regional hubs, head office departments, a selection of service centres and individual Directors, by Quality Assurance certifiers Lloyds Register (LR). Each audit looked at a variety of quality elements including customer focus, leadership, training, the system and processes used, and implementation of continuous improvement in the business.
Holding ISO 9001 certification is a prerequisite for working with the many public sector and blue light fleets which ATS Euromaster counts amongst its major fleet customers, as well as being sought after by large national vehicle leasing businesses, blue-chip companies as well as regional and local SMEs.
Mark Hughes, Quality Manager, ATS Euromaster, says: “Securing ISO 9001 certification is independent verification that for more than a quarter of a century, our technicians have been a byword for quality. Our customers can trust that we operate to world-class standards at every level – from the expertise, advice and quality of service delivered by our technicians, to the management processes used by our directors, and beyond.”
The new certification is valid for the next three years and will cover the entirety of ATS Euromaster’s operations.
In addition to ISO 9001, the company is accredited by SafeContractor and the Contractors Health and Safety Scheme, and is the only national tyre distributor to hold the coveted RoSPA Gold Award.